At Amaravathi Finserv Groups, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable laws in India. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal and financial information to process your loan applications and provide our services. The types of information we collect include:
- Personal Information: Name, Aadhaar number, PAN number, date of birth, gender, contact details (phone number, email address), and address.
- Financial Information: Income details, bank account statements, credit history, employment details, and loan-specific documents (e.g., property deeds, business plans).
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.
2. How We Collect Information
We collect information through the following methods:
- Direct Submission: Information provided by you through our website forms, loan applications, or customer support interactions.
- Third Parties: Information obtained from credit bureaus, financial institutions, or government authorities (e.g., CIBIL, UIDAI) with your consent.
- Automated Technologies: Data collected via cookies, web beacons, or analytics tools to enhance your browsing experience.
3. How We Use Your Information
Your information is used for the following purposes:
- To process and evaluate loan applications.
- To verify identity, creditworthiness, and eligibility for loans.
- To communicate with you regarding loan status, offers, or updates.
- To comply with legal and regulatory requirements.
- To improve our website, services, and customer experience through analytics.
4. Sharing of Information
We may share your information with:
- Lending Partners: Banks, NBFCs, or financial institutions involved in loan processing, with your consent.
- Service Providers: Third-party vendors for analytics, payment processing, or customer support, bound by confidentiality agreements.
- Regulatory Authorities: As required by law, such as for KYC compliance or audits by the Reserve Bank of India (RBI).
- We do not sell or share your personal information for marketing purposes without your explicit consent.
5. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
- Data encryption during transmission and storage.
- Regular security audits and compliance with Indian data protection laws.
- Restricted access to personal information, limited to authorized personnel only.
Despite our efforts, no online platform can guarantee absolute security. You are responsible for safeguarding your login credentials.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Loan application data is retained during the loan tenure and as per regulatory requirements (typically 7 years).
- Non-essential data may be deleted upon request, subject to legal obligations.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
- Access: Request details of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out: Withdraw consent for data processing, where applicable.
- To exercise these rights, contact us through our official website or customer care channels.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site performance.
- Essential Cookies: Necessary for website functionality (e.g., session management).
- Analytics Cookies: Used to understand user behavior and improve services.
- You can manage cookie preferences through your browser settings, but disabling essential cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
11. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer through our official website or customer care channels.
